HARTANTO, B. KUALITAS PELAYANAN PEMBUATAN KTP ELEKTRONIK (e-KTP) DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL. JRPA - Journal of Regional Public Administration, [S. l.], v. 3, n. 2, p. 20–26, 2018. Disponível em: https://ejournal.lppmunsap.org/index.php/jrpa/article/view/960. Acesso em: 28 apr. 2025.