Analysis of Employee Performance at the Sumedang Employment BPJS

Abstract

The research focuses on the performance of employees at the Sumedang
Employment BPJS. The purpose of this study was to determine employee
performance, performance problems and efforts to overcome performance
problems at the Sumedang Regency Employment BPJS office. This research uses
qualitative research methods. In analyzing the research data using Milles and
Huberman model analysis starting from data collection, data reduction, data
presentation and data conclusions. Based on the results of observations,
interviews and data analysis, it is concluded that employee performance is
sufficient but not optimal. BPJS Employment Sumedang employees experience
decreased work motivation, still make mistakes in terms of writing reports,
inputting data, calculating reports, employee accuracy in their work is not
good enough, still procrastinate their work and there is still
miscommunication. Efforts made to overcome employee performance problems
by conducting briefing activities, holding weekly evaluations, morning
exercises once a week, family gatherings.