RIMBANI, S. H.; DWINOVA, G. A.; ROHMAN, N.; FEBRIANIKA, L.; KARTIWA, A. Implementation of Quality Management on Service Quality at PT PLN (Persero) UP3 Sumedang. SINTESA, [S. l.], v. 15, n. 1, p. 32–38, 2024. Disponível em: https://ejournal.lppmunsap.org/index.php/sintesa/article/view/1372. Acesso em: 27 apr. 2025.