SYAIFUDDIN. Penerapan Customer Relationship Management dalam Meningkatkan Kepuasan dan Loyalitas Pelanggan PPMU Foundation Bandung. SINTESA, [S. l.], v. 13, n. 1, p. -, 2022. Disponível em: https://ejournal.lppmunsap.org/index.php/sintesa/article/view/213. Acesso em: 27 apr. 2025.